Shipping Policies

At A Holiday Keepsake we want you to know exactly what to expect when you order. All products are made-to-order and fulfilled by our trusted print-on-demand partners.

How Shipping Costs Work

Shipping rates are calculated at checkout based on:
– Your delivery address
– The specific items in your order
– Current rates from our fulfillment partners

You will always see the exact shipping cost before you complete your purchase. There are no hidden fees.

Order Processing (Production) Time

Most orders are produced within **2–7 business days** after payment is confirmed. Personalized items (such as name ornaments) may take a little longer during peak holiday periods.

Estimated Delivery Times (after production)

– **United States (continental)**: 2–8 business days
– **Alaska, Hawaii, Puerto Rico & U.S. territories**: Additional 7–12 business days may apply
– **Canada**: 5–15 business days
– **United Kingdom, European Union & Australia**: 7–20 business days
– **Rest of World**: 10–30 business days

These are estimates only. Actual transit times can vary depending on the carrier, destination, and any customs delays. Tracking information is provided by email once your order ships. You can always contact us at support@aholidaykeepsake.com for updated information if you need to.

International Orders

Customs duties, taxes, or import fees (if any) are the responsibility of the customer and are not included in the shipping cost shown at checkout. These charges are collected by your local customs office or carrier upon delivery.

Order Tracking

You will receive a shipping confirmation email with tracking details as soon as your order leaves the fulfillment center. You can also contact us anytime for an update.

Questions?

Email us at support@aholidaykeepsake.com and we’ll be happy to help.